"If you hire an IQ-300 PhD, would you just put him/her in the customer service department?" That’s why I firmly believe CEOs must champion AI transformation. It’s about rethinking where AI can create the greatest value, not just improving workflows. More in my new book, AI
Kai-Fu Lee: CEOs Must Champion AI Transformation
"Would you put an IQ-300 PhD in customer service?" Kai-Fu Lee argues CEOs must lead AI transformation—rethinking where AI creates the greatest value, not just improving workflows.